Terms And Conditions

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This document (the “Agreement”) contains all of the terms and conditions between BetOnline and the individual player, herein referred to as the “Client.” BetOnline is operated by Blue High House S.A. registered at Torre A, Piso 16, oficina 1607, San Francisco, Panama, and licensed under the Panama Gaming Control Board.

“Client” is defined as a person who has created a new BetOnline account either online or via telephone with an Account Management representative. BetOnline may modify any of the terms and conditions contained in this Agreement, at any time and at in its sole discretion, by notifying the Client via email, or by posting a notice or a new agreement on its website. Modifications may include, but are not limited to, changes in the scope of available wager types, schedules, banking center options, limits and procedures or referral program rules. If any modification is unacceptable to the Client, they may terminate this Agreement and close their account. Client’s continued activity following BetOnline’s posting of a change notice or new agreement on BetOnline’s website will constitute binding acceptance of that change.

1. Signing Up – JOIN

A Client may begin the sign-up process in one of two ways. Client may submit a complete application from the signup portion of the BetOnline website or contact a call center Sales Representative via telephone at 1-800-977-4717. It is required that the information provided by the Client at the time of signup be accurate and valid. BetOnline reserves the right to reject or cancel any account created if it has been determined that the Client has already created an account, that the information is invalid or inaccurate, has been blacklisted, or for any other reason left to the sole discretion of BetOnline.

By opening an account with BetOnline, the Client consents and agrees to all BetOnline rules, policies and operating procedures. BetOnline reserves the right to refuse Client’s action or close its account if necessary to comply with any external or internal requirements that may be established. Clients shall not open more than one Client account per household without prior written consent from BetOnline. If a Client would like to test the system, BetOnline will provide the Client with a demo account. In the event of a violation, BetOnline has the right to void all current and future play as well as the potential win/loss from that play.

2. Choice/Opt-out

BetOnline communicates with Clients on a regular basis to provide information regarding Client’s account, exclusive offers and updates. BetOnline may contact its Clients via email or phone, in accordance with their expressed wishes. BetOnline respects Client privacy and will not rent, trade or release Client information without their consent, or as agreed to by Client. BetOnline Clients may visit “My Profile’ section to manage their subscriptions at any time.

3. Reporting Activity

BetOnline will keep periodic track of Clients’ wagering activity at all times and will supply reports summarizing this activity. The format, content and frequency of the reports may vary from time to time in BetOnline’s sole discretion.

4. Player Rights

The Client reserves the right to question or request clarification of rules, policies and procedures implemented by BetOnline. Questions should be directed to an Account Management representative either through the phone or through BetOnline’s online chat system. In the event there may be a discrepancy with the grading of a wager or an account balance, the Client may request to listen to a recording of the call when the wager was placed (if by phone) or the Client may request a report of their wagering activity at any time online.

5. Terms & Termination

The term of this Agreement will begin upon BetOnline’s written confirmation of the creation of Client’s account. Either BetOnline or the Client may terminate this Agreement at any time, with or without cause. BetOnline has the right to terminate the Agreement without prior notice if the Client breaches any term or condition of this Agreement.

BetOnline may withhold final payment for a reasonable time to ensure that the correct amount is paid to the Client.

6. No Representation or Guarantee Regarding Profits or Income

The Client agrees, understands and acknowledges that BetOnline’s officers, directors, shareholders, employees, and/or accountants have made no representation of any nature whatsoever to the Client regarding profits, income, or money which the Client may obtain or generate from the Service; and/or from entering into this “Agreement”; and/or from marketing; and/or promoting any version of this Service; and/or from any other matter relating to this “Agreement”; and/or to the subject matter of this “Agreement.”

Any expression by BetOnline in this regard is an expression of opinion only and the Client agrees, understands and acknowledges that they have not been induced to, and/or persuaded thereby to, enter into this “Agreement” and that the Client has entered into the Agreement of their own free will and choice, without any force or duress, and only after thorough, complete, full, and thoughtful investigation and after obtaining independent advice and counsel from their accountant, their attorney, and their financial advisors.

7. Indemnity

The Client shall defend, indemnify, and hold BetOnline’s affiliates, directors, officers, employees, and representatives harmless from and against any and all liabilities, losses, damages, and costs, including reasonable attorney’s fees, resulting from, arising out of, or in any way connected with (a) any breach of warranty, representation, or agreement contained in this Agreement, (b) the performance of duties and obligations under this Agreement, (c) negligence or (d) any injury caused directly or indirectly by negligent or intentional acts or omissions.

8. Disclaimers

BetOnline makes no express or implied warranties or representations with respect to its services. In addition, BetOnline makes no representation that the operation of its site will be uninterrupted or error-free and will not be liable for the consequences of any interruptions or errors.

9. Limitation of Liability

BetOnline will not be liable for indirect, special, or consequential damages (or any loss of revenue, profits, or data) arising in connection with this Agreement, even if BetOnline has been advised of the possibility of such damages. Further, BetOnline’s aggregate liability arising with respect to this Agreement will not exceed the total commission fees paid by, or payable to, Client under this Agreement. Nothing in this Agreement shall be construed to provide any rights, remedies or benefits to any person or entity not a party to this Agreement. BetOnline’s obligations under this Agreement do not constitute personal obligations of its directors, officers, employees or shareholders.

10. Independent Investigation

The Client acknowledges that he/she has read this Agreement and agrees to all its terms and conditions. The Client has independently evaluated the desirability of participating in this Agreement and is not relying on any representation, guarantee or statement other than set forth in this Agreement.

11. Governing Law

This Agreement will be governed by the laws of Panama, without reference to rules governing choice of laws. Any action relating to this Agreement must be brought in Panama and you irrevocably consent to the jurisdiction of its courts..

12. Assignability and Inurement

The Client may not assign this Agreement, by operation of law or otherwise, without prior written consent of BetOnline. Subject to that restriction, this Agreement will only be binding on, inure to the benefit of, and enforceable against the Client and BetOnline.

13. Non-Waiver

BetOnline’s failure to enforce Client’s strict performance of any provision of this Agreement will not constitute a waiver of its right to subsequently enforce such provision or any other provision of this Agreement. NO MODIFICATIONS, ADDITIONS, DELETIONS OR INTERLINEATIONS OF THIS AGREEMENT ARE PERMITTED OR WILL BE RECOGNIZED BY BETONLINE. None of BetOnline’s employees, officers or agents may verbally alter, modify or waive any provision of this Agreement.

14. Prohibited Uses

The Client shall not use BetOnline’s website, services, accounts, or any other aspect of BetOnline: a) to conceal or disguise the nature or origin of illicit funds or otherwise engage in conduct commonly referred to as money laundering; b) to avoid, evade, violate, or circumvent, any laws or governmental regulations, including but not limited to those laws or regulations related to anti-money laundering, counter-financing of terrorism, anti-corruption, economic sanctions, taxation, or money transmission; c) to engage in conduct detrimental to BetOnline or that exposes BetOnline to liability, as determined in BetOnline’s sole discretion; d) within a restricted state or country, as set forth in paragraph 16; or e) to violate, or attempt to violate, these Terms and Conditions or any BetOnline policy, procedure or rule.  Any use described in this paragraph constitutes a “Prohibited Use,” and BetOnline may, in its sole discretion, determine that a Prohibited Use has occurred, or is suspected to have occurred, and take any action it deems appropriate with regard to funds, property, proceeds, account or website access, use of BetOnline services, data, or assets associated with Client’s account. 

15. Due Diligence

BetOnline is committed to identifying, detecting, preventing, and reporting on money laundering, sanctions violations, and other illicit activity.  Accordingly, BetOnline monitors for suspicious or illegal transactions.  BetOnline may, in its sole discretion, determine that illicit activity has occurred, or is suspected to have occurred, and take any action it deems appropriate with regard to funds, property, proceeds, account or website access, use of BetOnline services, data, or assets associated with Client’s account. 

16. About

BetOnline is licensed and regulated by La Republica de Panama Ministerio de Economia y Finanzas de Junta de Control de Juegos.

17. BetOnline currently restricts play only from the following jurisdictions:

• Afghanistan
• Australia
• Belgium
• Bulgaria
• Central African Republic
• Côte d’Ivoire
• Cuba
• Democratic Republic of the Congo
• Democratic People’s Republic of Korea
• Eritrea
• France
• French Guiana
• French Polynesia
• French Southern Territories
• Guinea
• Guinea-Bissau
• Iran
• Iraq
• Lebanon
• Liberia
• Libyan Arab Jamahiriya (Libya)
• Mali
• Malta
• Myanmar (Burma)
•Netherlands Antilles
•New Jersey
• Panama
• Republic of Korea
• Sierra Leone
• Slovenia
• Somalia
• Sudan
• Syrian Arab Republic
• United Kingdom

Use of the website and associated services are expressly prohibited from the jurisdictions listed above. Any account accessed from a restricted state or country will have all access rights revoked and any balance contained in the account may be considered void. Client is required to notify BetOnline immediately should Client intend to relocate to, or visit, a restricted state. Client’s account will then be placed on a temporary hold or permanently closed, depending on the circumstances, with any balance available being returned to Client. Any attempt on Client’s part to circumvent these restrictions, in any way, will result in closure of Client’s account and any balance will be deemed to have been forfeited.

18. BETONLINE – Short Code 238669

  • When Client opts-in to the service, BetOnline will send Client a message to confirm its signup. Text JOIN, BET to 238669 to receive BETONLINE Messages. Message and data rates may apply. Message Frequency: Up to 20 per month. Text “HELP” for help. Text “STOP” to cancel.
  • Client can cancel this service at any time by texting “STOP” to 238669. After Client sends the message “STOP” to BetOnline, BetOnline will send Client a reply message to confirm that Client has been unsubscribed. After this, Client will no longer receive messages from BetOnline.

Client may opt-in to the messaging service again by texting JOIN, BET to 238669 to receive BETONLINE Messages.

If at any time Client forgets what keywords are supported, it may text “HELP” to 238669. BetOnline will respond with instructions on how to use its service as well as how to unsubscribe.

Message and data rates may apply for any messages sent to Client from BetOnline and to BetOnline from Client. Questions about costs associated with Client text or data plans should be directed to Client’s wireless provider.

If you have any questions regarding our rules, please contact us. Our player Services Team will be happy to help you!

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