Making a withdrawal at BetOnline is fast and easy! However, before you receive your winnings, you must follow the steps to request a withdrawal.
In some cases, for reasons of security you may be required to provide the following before your withdrawal can be processed:
- Proof of identity
- Payment information
We do this to ensure the integrity of our financial systems and to protect your account from any unauthorized access.
Withdrawal requests may also entail processing fees based on terms and conditions of our website. Any fees associated with your request will be displayed to you and will be debited from your account in addition to the withdrawal amount requested at the time of processing your request.
In the event you have insufficient funds to cover both the withdrawal amount and associated fee, the withdrawal amount will be reduced sufficiently so that your balance can cover your request. To check what the fees may be for the withdrawal method of your choice, you can verify our chart here.
Keep in mind, if our team determines your request is lacking in detail or does not meet the Terms and Conditions of our site, then the status will be set to ‘Rejected’ and additional details will be found under the Comments section for that transaction.
If you have any questions regarding your withdrawal, feel free to contact our Player Services Agents. We’re here to help!